Shipping Policy
Thank you for shopping at RanuShop.com. This Shipping Policy explains how we process and deliver your orders within Bangladesh.
1. Delivery Coverage
We currently deliver products all over Bangladesh through trusted courier partners.
2. Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on Friday or public holidays will be processed on the next working day.
You will receive confirmation via phone call, SMS, or email.
3. Delivery Time
Estimated delivery time:
Inside Dhaka: 1–3 business days
Outside Dhaka: 2–5 business days
Delivery times may vary depending on location, courier service, and unforeseen circumstances.
4. Shipping Charges
Shipping charges are calculated at checkout and may vary depending on:
Delivery location
Product weight/size
Promotional offers (if applicable)
We may offer free shipping during special campaigns.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service in most areas of Bangladesh.
Customers must pay the full amount at the time of delivery.
Please ensure someone is available at the shipping address to receive the order.
6. Delivery Delays
Delivery may be delayed due to:
Natural disasters
Political unrest
Courier service disruptions
Incorrect shipping information
RanuShop.com is not responsible for delays beyond our control.
7. Failed Delivery
Delivery may fail if:
The customer provides incorrect address or phone number
The customer is unreachable
The customer refuses to accept the order
In such cases, re-delivery charges may apply.
8. Damaged or Missing Items
If you receive:
A damaged product
A wrong product
Missing items
Please contact us within 48 hours of receiving the order with proper evidence (photo/video).