Terms & Condition

These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms.

If you do not agree with any part of these terms, please do not use our website.

1. General Information

This website is operated by RanuShop.com, located at:

Address: Flat No # 6B, House No # 05, Road No # 09, Sector # 09, Uttara, Dhaka, Bangladesh, 1230
Email: ranu4ex@gmail.com
Phone: +880 1771-699572

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under supervision of a parent/guardian.

3. Products & Pricing

All prices are listed in Bangladeshi Taka (BDT).
We reserve the right to change prices at any time without prior notice.
Product images are for illustration purposes; actual products may slightly vary.
We reserve the right to limit or cancel any order at our discretion.

4. Orders & Payment

Orders are confirmed only after successful verification.
We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspicious activity.
Payment must be completed through approved payment methods available on our website.

We do not store your card or mobile banking details.

5. Shipping & Delivery

Delivery times may vary depending on location within Bangladesh.
Delays may occur due to weather, courier issues, or unforeseen circumstances.
Customers must provide accurate shipping information. We are not responsible for delays caused by incorrect addresses.

6. Return & Refund Policy

Returns and refunds are subject to our Return Policy. Products must be unused and in original condition unless damaged or defective upon delivery.

Refund processing time may vary depending on payment method.

7. User Responsibilities

You agree not to:

Use the website for illegal purposes
Attempt to hack, damage, or disrupt the website
Provide false or misleading information
Misuse discount codes or promotional offers

Violation of these terms may result in account suspension or legal action.

8. Intellectual Property

All content on RanuShop.com, including:

Logos
Images
Text
Graphics
Website design

are the property of RanuShop.com and may not be copied or reused without written permission.

9. Limitation of Liability

RanuShop.com shall not be liable for:

Indirect or consequential losses
Delivery delays beyond our control
Misuse of products after delivery

Our maximum liability shall not exceed the amount paid for the product.

10. Privacy

Your personal information is handled according to our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes means you accept the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be subject to the jurisdiction of courts in Dhaka, Bangladesh.

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